Cook and Can Privacy Policy

PRIVACY NOTICE

Last updated: October 29, 2025

Thank you for being part of the Cook and Can family (“Company,” “we,” “us,” or “our”). We are dedicated to safeguarding your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at privacy@cookandcan.com.

This privacy notice explains how we may use your information when you:

– Visit our website at https://www.cookandcan.com (“Website”)

– Engage with us through our services, including purchases, marketing, or events (“Services”)

By using our Services, you consent to the practices described in this policy. If you disagree, please discontinue use.

INFORMATION WE COLLECT

We may collect personal information such as:

– Contact details (name, email, address, phone number)

– Order and shipping information – Information collected automatically through cookies and similar technologies

We do not store your payment details on our servers. All payments are securely processed by third-party providers (such as WooPayments and Stripe) on our behalf. If you choose to save your payment method for faster checkout, the data is stored securely by the payment processor – not by us. We only receive a secure token or reference which does not contain your full payment information. This means your sensitive card and bank details remain exclusively with the processor and are not accessible by our staff or systems.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

– Fulfill and manage orders, payments, and deliveries

– Communicate with you about your account, orders, or support inquiries

– Send marketing or promotional content (if you opt in)

– Improve our Website, Services, and customer experience

– Prevent fraud and ensure security – Comply with applicable laws

SHARING INFORMATION

We may share your information with trusted providers such as, but not limited to:

– Payment processors (e.g., Stripe, WooPayments)

– Order tracking platforms (e.g., Aftership)

– Marketing and analytics tools (e.g., Google Analytics, Meta Pixel)

– Other service providers necessary for legitimate business operations

We do not sell your personal information. Limited data may be shared as needed for order fulfillment, customer communication, analytics, or legal compliance.

COOKIES AND TRACKING

We use cookies and similar technologies to:

– Recognize returning visitors

– Track shopping cart activity

– Analyze site performance and usage

– Prevent fraud and enhance security

– Deliver relevant marketing content

Approved third parties may also set cookies when you use our Website. You can manage cookie preferences through your browser or via our cookie consent tool, powered by WebToffee GDPR Cookie Consent.

YOUR RIGHTS

Depending on your location, you may have the right to:

– Access or delete your personal information

– Correct inaccurate information

– Opt out of certain uses (e.g., marketing)

To exercise your rights or ask questions, email us at privacy@cookandcan.com.

UPDATES

We may update this notice periodically. Any material changes will be posted here.

CONTACT privacy@cookandcan.com